US Shipping is simple: duty and import tax are calculated and paid before your order leaves our warehouse. No customs invoice, no carrier collecting extra fees at delivery — just your gear.
Free shipping on orders over $300 applies to Windlasses, Drum Winches & Capstans. Other products are charged shipping at checkout.
DDP — duties included
FedEx & DHL delivery
Free shipping $300+
US warranty valid
Order
#WC-10482
Ship to
Fort Lauderdale, FL
Storm VRC1250 Windlass
$2,441.50
US import duty
Included
US customs tax
Included
Shipping (FedEx)
Free
Due at delivery
$0.00
at checkout
No Surprise Fees • No Customs Bills
How It Works
DDP stands for Delivered Duty Paid — the industry term for exactly what it sounds like. Here's what actually happens between checkout and your driveway.
US duty and import tax are calculated on your order automatically — no separate quote, no guesswork.
Windlass Central pays the duty and tax to US Customs directly through our carrier, before your order ships.
Your order moves via FedEx or DHL, cleared for US entry with duties already settled on the paperwork.
No cash-on-delivery fee, no broker call, no customs invoice taped to the box. Just your gear.
The Reasoning
Most Australian sellers ship DDU — Delivered Duty Unpaid. Your order clears US Customs, then FedEx or DHL invoices you separately for duty, import tax, and a brokerage fee before they’ll release the box. That surprise bill, often 15 to 25 percent on top of what you already paid, is the single biggest complaint we hear from US buyers shopping for a Muir windlass overseas.
US Shipping through Windlass Central works differently. Every dollar of duty and import tax is calculated at checkout and built into your total before your order ever leaves our Melbourne warehouse. We pay US Customs directly through our carrier, so the number you see at checkout is the number you pay — full stop. Your FedEx or DHL driver hands over the box. There’s no invoice taped to it, no phone call from a broker, and nothing to sign except the delivery itself.
The Details
Dispatch
2–4 business days from Melbourne once payment clears
Transit to the US
Typically 7–15 business days via FedEx or DHL, door to door
Tracking
A tracking number is emailed the moment your order ships
Need it faster?
Express options are available — contact us before ordering for a quote
| Order Total | Shipping |
|---|---|
| Under $100 | $29.99 |
| $100 – $300 | $44.99 |
| Over $300 | FREE |
Free shipping applies to Windlasses, Drum Winches and Capstans over $300. Other products — accessories, anchors, rope & chain kits — are charged shipping at the rates above regardless of order total.
Every Storm Series windlass carries the same 5-year motor warranty whether it’s installed in Sydney or San Diego. Being a US buyer doesn’t change your cover — our support team handles US claims directly.
Common Questions
No. Duty and import tax are calculated and paid at checkout, so FedEx or DHL will not collect any additional payment on delivery.
Orders ship via FedEx or DHL depending on your location and the size of your order, with tracking provided by email once dispatched.
Orders dispatch within 2–4 business days, then typically take 7–15 business days in transit to most US addresses. Larger freight items may take longer — we’ll confirm timing before dispatch.
Yes. Every windlass sold through Windlass Central carries full warranty coverage for US buyers, handled directly by our support team.
Bulky items such as anchor chain may require a freight quote. We’ll contact you before dispatch if that applies to your order.
Duties paid. Free shipping over $300 on Windlasses, Drum Winches & Capstans. Nothing waiting for you at the door but the box.
Not sure which equipment fits your needs? Our specialists are ready to assist with technical specifications.
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